Refunds and exchanges

INFYNEX POS4 min readUpdated September 24, 2026

This guide shows you how to refunds and exchanges in Infynex POS. It takes a few minutes, and you can change everything later.

Before you start

You need admin or checkout & sales permissions in Infynex POS. Ask your account owner if you cannot see the options below.

  1. 1

    Open Checkout & sales

    In Infynex POS, open Checkout & sales from the left menu. Everything related to checkout & sales lives here.

  2. 2

    Follow the guided setup

    Choose "Refunds and exchanges" and follow the on-screen steps. Infynex fills in sensible defaults, so you only change what you need.

  3. 3

    Save and check

    Click Save. Changes apply straight away, and every change is recorded in the activity log so you can see who did what.

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